Privacy Policy

The Sanctuary website is managed by our retreat team, your data custodians.

We have established this Privacy Policy to outline how we protect the information gathered during your journey through our digital sanctuary. We believe in transparency and vitality, ensuring you understand why we collect data before you explore our shores.

We treat your data with the same care as our coastal ecosystems, guaranteeing mindful security.

Personal Data Collected:

As you navigate our sanctuary, we automatically gather device details like your browser type, IP address, and time zone to ensure a seamless experience. We also track the foliage-rich pages you visit and how you interact with our coastal offerings. This "Device Information" helps us balance our site. When you register for an escape or seek restorative guidance, we may also collect your name, contact details, and payment information to fulfill our sanctuary agreement and provide a grounded service.

Why we process your data:

Your security is our priority. We only process the minimal data necessary to maintain this restorative space. Automatic data helps us identify potential misuse and gather statistical insights on how guests engage with our environment. This statistical information remains aggregated and anonymous, ensuring it never identifies any individual guest in our system.

You may browse our shores without revealing your identity. However, to receive our newsletter or connect with us via form, you may choose to provide your name, city, and email. Without this, some features—like receiving mindful updates or direct communication—will remain hidden. Users who are uncertain about what information is mandatory are welcome to contact our team via hello@sanctuaryvitality.com.

Your rights:

If you are a European resident, you hold the following rights over your data journey:

  • The right to be informed of our processes.

  • The right of access and rectification.

  • The right to erasure and to be forgotten.

  • The right to restrict or object to processing.

  • The right to data portability.

  • Rights regarding automated decision-making.

  • To exercise these rights, please contact us using the sanctuary's official contact details below.

  • Note that we process data to fulfill retreat contracts or pursue our legitimate business interests. Your data may be transferred to our partners in North America to ensure global service quality.

External Connections:

Our sanctuary may lead you to external paths. We are not responsible for the privacy practices of those distant landscapes. We encourage you to read their statements when leaving our shores.

Information security:

We secure your information on controlled servers, protected like a hidden cove. We maintain administrative and physical safeguards against unauthorized access. Please remember that no digital path is entirely without risk.

Legal disclosure:

We will disclose any information we collect if required by law to protect our community's safety, investigate fraud, or honor government requests.

Contact information:

To understand more about this restorative policy or your personal data rights, please reach out to us at

hello@sanctuaryvitality.com

.youremailaddress@mail.com.